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Terms & Conditions
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PRINTER & PARTS ORDERS
SPECIAL ORDERS:
Orders placed that are not common stocking items will
only carry the warranty provided by our vendor. Warranty
advanced exchanges don't apply and all items are not returnable
for a restocking fee.
ADVANCED EXCHANGE:
Advanced exchange items will be shipped the same day subject
to availability. Advanced exchange items must be returned
to MicroLogic within five (5) working days or be invoiced
at current market price as determined by MicroLogic. Defective
parts returned must be in as failed condition. Any previously
worked on items can't be accepted and will be invoiced
at the current market value as determined by MicroLogic.
RETURNS:
A 20% restocking fee will be charged on all sale returns.
In order to return a part for the 20% restock fee, the
part must be returned within thirty (30) days of the original
purchase. Parts that are older than thirty (30) days can't
be returned unless defective. Any item purchased under
$100.00 can't be returned for a restocking fee. All returns
must have a return authorization number.
WARRANTY:
3 months on all parts, whole unit sales and exchanges.
Effective date is the date of original shipment to the
customer. Warranty is voided if MicroLogic barcode sticker
is removed.
SHIPPING:
Shipping costs is the responsibility of the customer.
On warranty replacements MicroLogic will ship the same
method as the original order, at no charge to the customer.
Any deviation from this will be at the customers expense.
REPAIR ORDERS
TURN-AROUND TIME:
Repair time is an average of (3-5) working days or less
from receipt of equipment at MicroLogic Systems, Inc.
to shipment to the customer.
48 HOUR:
Expediting is available for an additional charge of $50.00
per module.
WARRANTY:
6 months on all logic board repairs and 3 months on all
printer and mechanical repairs. Effective date is the
date of original shipment to the customer. On whole unit
repairs the warranty applies to the repaired part only.
DIAGNOSTIC FEE:
$35.00 for problem determination or refused estimate.
(No warranty coverage on these services).
SHIPPING:
Shipping costs both ways is the responsibility of the
customer.
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